Steps for Removing Fake Google Reviews
As a business owner, it's imperative that you keep track of reviews that mention your business. You'll find some are genuine while others are false. Genuine reviews are great because they help you improve your products and services. They can also attract more customers to your business. Fake Google reviews, on the other hand, can ruin your reputation. They're usually posted by your competitors, customers, current or former employees or other individuals with ill intentions. Whichever the case, it's important to get rid of such reviews before they cause damage to your brand. Read further to learn about effective ways of removing false reviews on Google.
Take time to reply to each review you think isn't authentic. You can briefly address the poster but make sure to use the right approaches. In your response, remember to mention that the review is false. Give reasons why you believe the post is spam and fake. This way, you'll convince other web users who are looking to purchase your products. This is a great tip because the review will have a minimal effect on your business if it's not removed by Google.
Apart from responding to fake reviews, it's advisable to contact Google and inform them about the baseless content. They'll be able to remove the review from their end as they have access to every user's account. So, what's the fastest and easiest way to reach Google? Contacting the Google support team over the phone is the most effective way to request for the removal of a review. You can find their contact information on their Google business listing account. Know about Internet Defamation Attorney here!
If Google doesn't respond to your review removal request, you can take legal action. Subpoena Google so they can give you information about the reviewer. Some reviewers have sly techniques of posting malicious content. For instance, they may create fake accounts. However, Google can still use the user's IP address to identify their location and contact details. This information is crucial because it will help you know more about the poster. You can choose to sue the individual or settle the matter out of court.
Hiring an online reputation management company is a great way to deal with fake reviews on Google. These companies have the necessary skills, knowledge and tools to do away with false Google reviews. They can identify fake reviews early and advise you on the best way to remove them. Additionally, they can handle reviewers professionally. This is vital as it helps build the reputation of your business.read remove Google review here!